• Front Desk Greeter (Concierge) - Part Time

    Job Locations UK-Oxford
    Job ID
    2018-1235
    Department
    Operations
    Type
    Permanent Part-Time
    Salary
    Competitive
  • About the Role

     

    We are looking for a warm, friendly and professional individual to join us at Royds Withy King on a part time basis to welcome clients and visitors arriving at our office based in the centre of Oxford.

     

    Royds Withy King is a UK Top 100 law firm with robust commercial, private client, specialist personal injury and clinical negligence practices with offices in Bath, London, Oxford and Wiltshire.

     

    The hours of work will be Wednesday to  Friday from 8:30am - 5:30pm . The aim of the role is to offer an excellent first impression of Royds Withy King to visitors when they arrive whilst ensuring the security of the office at all times.

     

    Responsibilities of the Role

    • Be the first point of contact for all visitors when they arrive at the offices
    • Greet clients, staff and visitors when visiting the premises
    • Let clients and visitors into the building after enquiring about their visit
    • Signposting and assisting clients and visitors to Reception as required
    • Ensuring the office is safe and secure for staff during working hours
    • Deliver exceptional client service at all times
    • Maintain security at main door during the day
    • Sign in and out all staff as they arrive and depart the office for fire safety regulations
    • Receiving and directing deliveries
    • Main key-holder
    • Supporting staff when loading or unloading files at the office
    • Greeting and signing in contractors 

    Hours of work will be Wednesday, Thursday, Friday from 8.30am - 5.30pm

     

    About You

     

    Skills & Experience:

    • You will ideally have experience of working in a similar role providing a meet and greet service / Front desk / Security / concierge service
    • Must be personable and friendly
    • Focused on delivering great client service
    • Ability to deal with difficult clients in an effective and professional manner
    • Must be flexible in your approach to work and where needed provide cover for holidays etc.

    Behaviours:

    • Positive Attitude to Work- Approaches work with positivity and energy and thrives in a busy environment.
    • Effective Communicator- Clearly conveys information and ideas through the relevant media. Speaks in Plain English.
    • Self Aware- Recognises personal strengths and weaknesses and uses that knowledge to interact positively with others. Maintains a professional impression.
    • Team Player- Actively participates as a member of a team. Develops and maintains relationships with others.
    • Resilient- Functions effectively under pressure and handles difficult circumstances in a manner that is acceptable to others and Royds Withy King.
    • Open to Change- Receptive to new ways of working with the ability to be flexible in approaching tasks and problems. 

     

    About Us

     

    Royds Withy King is a UK Top 100 law firm with robust commercial, private client, personal injury and clinical negligence practices. It has the combined expertise of over 500 staff across offices in Bath, London, Oxford and Wiltshire and is a founding member of the international network of independent law firms, Interleges.

     

    Royds Withy King uses its experience to put clients ahead of the curve and places client relationships at the heart of everything it does. Royds Withy King achieved eight top tier rankings in The Legal 500 2017 and 39 lawyers were ranked as ‘Leaders in their Field’ in Chambers & Partners UK 2018, both leading guides to the law.

    The firm is proud to be ranked for the last five years as a Sunday Times 100 Best Company to Work for. Royds Withy King also received a three star ‘extraordinary’ accreditation from Best Companies in 2017 – one of just six UK law firms to have done so.

    For further information about Royds Withy King, visit roydswithyking.com, follow us on Twitter @RoydsWithyKing or read our latest news and views on LinkedIn.

     

     

     

     

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